Return Policy
Return Policy
If you want to exchange or return your order, we are always here to help you! You can exchange or return our product within 14 days. In exchange for the returned product, you will receive a credit note, another product or your money back.
Returns Policy
Still not satisfied with the product? Within 14 days after receipt you have the possibility to return the product. Follow the steps below.
To register
- Go to PostNL/DHL and register your return shipment
Packaging
- Pack the products in their original condition and packaging in a box
- Place the completed return form in the box
- Stick the return label clearly visible on the box
Dispatch
- Drop off the package at the post office
- Please keep the proof of shipment
Refund
When do we pay back?
We will transfer the costs you incurred (purchase costs and original shipping costs) to you within 14 days of cancellation.
What do you get in return?
You will receive a full refund of the purchase price, including the original shipping and payment costs.
Where will I receive the refunded amount?
We will refund the amount in the same way as you paid. If this does not work, we will contact you.
Return shipping costs
The buyer pays the costs for return shipping.